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As an advanced orthopedic equipment manufacturer and solutions provider, AMIS focuses on the development and marketing of orthopedic-purpose motor products and Instrument and supporting surgical tools.We like providing the best pre-sales/after sales service for customs to satisfy the needs of them everywhere in the words. The best pre-sales/after sales service is a cornerstone of our operating philosophy. Our product has one or two year warranty period and lifetime maintenance for free. Whether you need spare parts and service for your current product,want to inquire about a new machine or instrument, or need to correspond with one of our engineers, our highly-qualified staff stands ready to help you,We will always respond promptly and effectively to all your support requests. You can contact to AMIS orthopedic Pre-sales/after sales service.
AMIS Solutions technicians and engineering team have years of experience with all manufacturers’ models of surgical power tools equipment and can provide surgical power tools equipment repair services at a fraction of the cost when compared to similar services provided by the OEM or the cost of replacement. We repair power tools from all the major manufacturers:Stryker,Conmed,Aesculap,Synthes,AMIS,Bojin,Ruijin and rebuild and remanufacture Large Bone, Small bone, Pistol Grip, Pencil Grip, Electric and Battery Operated tools.
AMIS Orthopedic equipment Solutions performs the following preventative maintenance: 1.Entirely disassemble piece. 2.Discard worn clips, snap rings, fasteners and seals. 3.Submerge, soak and clean in solvent all internal components 4.Wash all components in soap and water. 5.Dry and buff, refurbish on multi grade satin wheels as needed, glass blast all remaining corrosion and rust. 6.Submerge components in 200 degree, high frequency sonic cleaner with ionizing solution for minimum of 20 minutes. 7.Rinse and air blow dry and re-lubricate all components and bearings with appropriate medical grade high temp mineral oils, silicone and lithium based greases. 8.Replace fasteners and seals, re-assemble hand piece. 9.Refurbish stainless steel exteriors with either glass bead blasting, polishing medium or abrasive anodized metal cleaners. 10.Run instrument or accessory in used environment… this means drilling, sawing or function testing in the intended use of the instrument. During this entire process all components are checked for wear and possible tolerance compromises. Digital temperature readings, amperage draws, RPM’s and power frequencies are monitored before, during and after tests to detect possible heat generation and to record all approved specifications. Final step: Autoclave, cool and re-test instrument
1.We will supply the surgical power tools with training video and user’s manual in English for installing, operation, maintenance and trouble-shooting, and shall give technical guide by Desktop remote, E-mail, Telephone, Mobile, Whatsapp, Skype, 24/7 online chat, and so on, when you meet some problem of installation, operation or adjusting. (Recommended)
2. You can come to our Surgical power tools and instrument kits factory for training. We will offer professional guide. Direct and effective face-to-face training. Here we have assembled equipment, all sorts of tools and testing facility. Training Time: 3~5 days (Recommended)
3. Our engineer will do a door-to-door instruction training service at your local site. We need your help to deal with the visa formality, prepaid traveling expenses and accommodation to us during the business trip and service period before their dispatch.
Loosen the chuck by turning counter clock wise with the drill chuck key; cannulated drill and mirco cannulated drill both including drill bit in the case.
Insert the prepared bit into the three-jaw hole. Turn the drill chuck key clockwise and tighten it vigorously. Conversely,the drill bit can be removed.
Check whether the radial run-out of the bit is intact before use. The bit with large radial run-out cannot be used. Check the sharpness of the drill bit. The drill body should be fixed during drilling without loosening according to conventional surgicl methods.
The drill bit must be firmly fixed well with drill chuck key to avoid accidents. Products and accessories should be placed in a dry place to prevent corrosion after use.
The battery shall not be disinfected by high temperature,high pressure or stay in the machine for a long time, take out battery after the operation. If power is cut off during the operation (the power tools handpiece does not work), the backup battery should be replaced immediately.
If there is abnormal sound when using,stop using it immediately. Please contact AMIS orthopedic immediately and return the machine to us for repairing.
Charge the battery immediately after use.If the battery is not used, charge it every three months to prevent battery loss.
For decades AMIS Orthopedic has invested in our people, technology, labs and critical components inventory. We understand how the various OEM’s assemble their devices and how they are used in surgery. We have extensive relationships and alliances with our suppliers which ensures the continuous flow of precision parts.
We know you need your equipment back quickly to keep the cases on schedule, so we work on your repairs with a sense of urgency. Turnaround times vary based on the amount of damage:
Damaged equipment (instruments, rigid or flexible scopes, power tools, cameras, etc.) is sent to our lab and evaluated by qualified technicians. Many of our existing customers pre-approve repairs which allows for the shortest tray downtime possible. For customers without a pre-approval agreement, a quotation will be provided with a breakdown of repair work required, price and estimated delivery prior to any work commencing. Your approval and purchase order allows us to complete the repair and return to you in a timely manner.
If you have asked us to evaluate an item for repair and our technical team goes through a complete evaluation to determine the time and materials and then you decline the repair, you need only pay the cost of freight to and from your facility.
We return your equipment with a “no problem found” to your facility with no charge for our diagnostic work. You pay only the freight charges to and from our company.